Privacy Policy for Herald Appliance Repair

At Herald Appliance Repair, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of information through our website. By using our website, you agree to the terms of this policy.

Information Collection

We collect personal information that you voluntarily provide to us through our call request form, including your name, phone number, and email address. This information is necessary for us to process your request for appliance repair services and to communicate with you effectively. We do not process any transactions or store credit card information through our website.

Additionally, we may collect non-personal browsing data through the use of cookies and web beacons to enhance user experience on our website. Such data may include IP addresses, browser types, and pages visited.

Use of Information

The personal information you provide is used solely for service-related purposes, including scheduling appointments, providing customer support, and responding to inquiries. We may contact you via phone, email, or text message as part of our service communication.

Non-personal browsing data collected through cookies and web beacons is used to improve website functionality and user experience. This data helps us understand how visitors use our site and identify areas for improvement.

Information Sharing

We may share your personal information with our trusted partners who assist us in providing repair services. These partners are required to handle your information responsibly and solely for operational purposes related to your service request.

We do not sell, lease, or trade your personal information to third parties for marketing purposes. However, we may disclose information if required by law or to protect the rights, property, or safety of Herald Appliance Repair and its users.

Legal Disclosures and Limitations

By contacting us or submitting information through our website, you agree to waive your right to sue or take any legal action against Herald Appliance Repair beyond direct negotiation for any disputes related to the website or services provided.

In the event of a claim, you agree that the maximum compensation you may receive is limited to $100. Furthermore, you will bear your own legal fees and expenses incurred during any dispute resolution.

Opt-Out Policy

If you wish to opt out from receiving communications from us, you may do so at any time by contacting us at (619) 815-5127. Please note that opting out may prevent us from providing certain services related to the repair and maintenance of your appliances.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us directly through our phone number provided above.